how do I use this site? | remote user login

Why did the audiobooks program change?

After significant technical difficulties with the vendor's transition from Netlibrary to EBSCO in the summer of 2011, the WYLD Shared Purchases Committee reviewed alternatives for providing audiobooks to Wyoming users. During the past few months, we also learned that Recorded Books, the provider of most of the audiobook content that we subscribe to would only be providing their content on their new platform, OneClickdigital, after the end of 2011. In order to provide the widest variety of titles to our users and to continue to offer access to multiple, simultaneous use collections, the Committee chose the OneClickdigital platform as the solution for audiobooks.

 

I am having problems using the service

Please check the known issues page and the help files on the OneClick website. If your questions are not answered by either of these resources, you may send an email to Recorded Books OneClickdigital support at support@oneclickdigital.com

 

What players are supported?

Please refer to the help files on the OneClick site for a list of supported media players. If your player is not supported for use with the Media Manager you may still use the Manual download method with Windows Media Player (PC users only) to manage file downloads and synching to devices. Please refer to these instructions for help with manual download. Mac users should review this document.

 

What is available? What happened to a whole bunch of the audiobooks?

Wyoming library users have access to thousands of audiobook with multiple use allowed as well as single use titles which have been recently added to the collection. We are no longer able to provide access to the Blackstone Collection which is not available on the OneClick platform, however, new titles are added every month.

With the release of the Media Manager for Macintosh, all titles are now compatible for Windows and Mac, regardless of the encryption type.

 

Why aren't there more bestsellers?

In order to allow the broadest amount of content to be available at all times to as many Wyoming users as possible, we have chosen to provide collections that allow multiple use. Many publishers do not allow content to be licensed in this format and allow only single use licensing for high interest, best-seller type content. We have recently begun to add bestselling titles that are available from publishers for library programs. These titles are typically available only on a single user basis and therefore, you may have to place a hold on a title until it becomes available. It is important to note that not all publishers allow the digital distribution of their content for library use.

 

What can I check out?

For many of the books, there are no limits on the number of users who may check out materials, so items are always available. Each user may only have 15 titles at a time. When titles are checked out, they are available to the user for 14 days. Checkouts may be renewed for an additional 14 days at any time, provided there are no holds on the title. At the end of the loan period, the file is disabled and can no longer be used (although it will remain on the device until it is manually removed). Titles can be returned early. Single use titles have the same length of checkout and count toward the total of 15 titles that you may have at any one time.

 

Patron Access/Authentication

Each user must have an account with OneClick to download content. Users will be able to create their accounts once they have authenticated with their library card and PIN. After creating the account, users can go directly to http://wyomingstatewy.oneclickdigital.com to download audiobooks, and login with their account. Follow the approprate link on the Audiobooks page to either create the account for the first time, or log in as a returning user.

 

Can I download eBooks to my Kindle, Nook, or other eReader device?

The Audiobooks collection does not include eBooks. Sites like Project Gutenberg and MobiPocket offer free downloads of many free eBook titles. Explore other free resources for audiobooks and ebooks at OpenCulture.Org, and remember to check with your local public library to see if they offer eBooks.

 

I have a Mac and/or an iPod. Can I use this service?

Yes! Read more here for instructions on using audiobook files with a Mac. PC users with Apple devices can use the Media Manager to download and transfer files, although iTunes will also need to be installed on the PC.

 

More questions?

Additional questions about this service should be addressed to Desiree Saunders: desiree.saunders@wyo.gov