You have finished your audiobook - now what?
You can let a book's checkout period expire on its own, or you can return a book early.
You may return an audiobook early by using either the OneClick website or the OneClick Media Manager software. To return a book using the website, make sure you are logged in and then click on 'My Collections' and look under the 'Checked Out' tab. Click on the 'Return Now' button to return your book.
If using the Media Manager software, click on the Check Outs tab and then click on 'Return'
For iOS users (iPad, iPhone, etc) to return a title early, you will need to go to the OneClick website (tap on 'Browse More Titles in the OneClick app or use Safari to browse to the website) and log in. Tap on 'My Collections' to show your checked out items. You can renew or return early from this screen. Returned titles will no longer show in the app the next time you log in. If a title expires on its own, then it will not be stored anywhere on the device.
My audiobook is no longer checked out to me, how do I get rid of the files on my computer and/or device?
Returning a book early or letting it expire will not remove the files from your device or computer. The following instructions will help you clean up these files. *these instructions refer to Windows computers
If you use the Media Manager software
If you are using the Media Manager to download and transfer files, the program stores all the downloaded audiobooks in the user directory under Libraries > Documents > Media. While the book will no longer show in the Media Manager as checked out if it has expired or has been returned, the downloaded files will remain on the computer until manually deleted. The files are stored in a numbered directory, e.g. 1214. Each book will create its own numbered directory underneath that directory. E.g. 1214 > 287. Under that second level directory, there will be yet another numbered directory and one labeled 'MP3' or 'WMA' depending on the type of audiobook file downloaded.
The numbered directory in this location will have only one file (an m3u file), which is the playlist for the book. This is a quick way to make sure this is the correct folder to delete because the playlist should display the title of the book. E.g. Finn.m3u. In the WMA or MP3 directory, the files may be named with the title of the book (with a file for each downloaded chapter - e.g. Finn 00 Introduction.wma). Others may appear as numeric only as in the example below.
After you have made sure this is the audiobook you want to delete, it is safe to delete the directory. In the above example, it would be safe to delete the directory labeled '287'.
Note - do not delete the first level numeric directory under Media. This may cause the Media Manager to no longer function properly.
Some other small files you may want to clean up are the files for cover art.
These will be stored under Libraries > Documents > Media > TitleImages. Each book you have downloaded will store a cover art file in this directory as well. The files will be named something like 77079_image_95x140.jpg
If you use the manual method
If you are using the manual method to download and transfer audiobooks because the Media Manager software will not work with your device, then you will have both the audiobook files and a zip file saved on your computer. Check your downloads folder to remove the zip file. It is recommended that manually downloaded files be unzipped into a directory where iTunes or Windows Media Manager expects to find music files. E.g. Users > Music > My Music. Check the standard Music directories for the audiobooks to be deleted. If you have unzipped the files to another directory, you will need to browse to find it to remove the files.
You may also notice playlists saved in Windows Media Player or iTunes even after the files have been removed. These playlists will no longer be able to find the files to play back, so they should be deleted as well.
Managing old files on a device
Different devices will store audiobook files in different places. Once the rights to play back the file have expired, you will no longer be able to listen to it on the device*. To remove the files, you should check the instructions for your specific device. Most devices have a remove file feature, but others may need to use iTunes or Windows Explorer to remove files.
Note: since you may move audiobook files to more than one device, you should check all devices you used for transfers for outdated files when you are done with audiobook. Returning a book early on the OneClick website will not remove it from a device like an MP3 player.
* Encrypted wma and mp3 files will no longer play on a device after their digital rights have expired. Unencrypted mp3 files may be able to be played indefinitely.
If you use the iOS app - removing files when using the iOS app (iPad, iPhone, etc.)
If a title has expired, it will no longer show under 'My Titles' in the OnceClickDigital app and will no longer be on the device.
If you have manually moved audiobooks (unencrypted MP3s only) to the iPad using the manual download method, then you will need to use iTunes to remove the files and playlists from your device.